Expected Delivery Times:
OxygenCares offers fast worldwide shipping, including for customized and bespoke products.
 

Shipping Methods:
We use UPS, USPS, and DHL to ship orders.
 

Shipping Locations:
We currently ship to:

• USA
   

Please note that we are unable to deliver to post office boxes, B.F.P.O., or A.P.O. addresses.
 

Convenient Click & Collect Option:
If you are not home at the time of delivery, you can have your package sent to a local UPS Access Point. UPS will leave a card with the collection location details.
 

You can also find this information on the UPS website tracking page, reachable through the tracking link in your shipping confirmation email. Be sure to bring your ID when you pick up your package.
 

Track Your Order to Your Door:
Once your order is dispatched, we will send you an email with tracking details so you can follow its journey. If that email does not arrive, please contact us at oxygencares@gmail.com or call us at +1 307-430-1707, and we will give you an update on your order.
 

If you sign for your package and notice it is damaged, please take photos as proof. Contact us immediately and refuse the package.
 

Customs Fees Fully Paid
All shipments are made on a DDP (Delivery Duty Paid) basis, which means taxes and duties are already included in the final price.
 

If customs or the courier requests any additional charges at the time of import or delivery, please reach out to our customer service team for assistance.
 

Full Insurance
OxygenCares fully insures every purchase during transit until it is delivered to you. Once the package is delivered, responsibility for the shipment passes to you.
 

If the parcel cannot be delivered, UPS will return it to a postal location and attempt re-delivery the following day, excluding weekends.
 

If you make alternative arrangements with UPS, such as leaving the package at the front door, the parcel is no longer insured, and OxygenCares is no longer responsible if the item is lost or stolen.